Refund Policy
At Trisage Solutions, we strive to provide the highest quality tech products and services to our clients. However, if you are not completely satisfied with your purchase, we are here to help.
Refunds
1. Eligibility for Refunds:
• Clients are eligible to request a refund for services purchased from Trisage Solutions within 60 days from the date of purchase.
• After the initial 60-day period, clients may still request a refund at any time.
2. Refund Process:
• To initiate a refund, please contact our customer support team at info@trisagesolutions.com with your order details and the reason for the refund request.
• Once we receive your request, we will review it and notify you of the status of your refund within 7 business days.
3. Refund Approval:
• If your refund is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer’s policies.
4. Non-Refundable Services:
• Custom or personalized services that have been substantially started or completed.
• Any services explicitly stated as non-refundable at the time of purchase.